Scheduling and dispatch
Review job assignments, changes and the information technicians receive. Make status and responsibility visible to the office.
Services
Start with one job type and the handoff that creates repeated work.
Review job assignments, changes and the information technicians receive. Make status and responsibility visible to the office.
Build practical views for job details, relevant customer history, notes and task completion. Design around intended devices and field conditions.
Link captured material to the correct job. Define required evidence, upload status and who can approve a change or completion.
Where required, scope limited offline work and later synchronization. Explain pending changes and conflicts rather than displaying an unverified saved state.
Connect supported notifications and completion reports to CRM, inventory or accounting workflows. Agree recipients and content before enabling messages.